We want to make it as easy as possible for you to get started!
Many new members tell us that joining a fitness facility can be both an exciting and intimidating experience. The following are some of the most common questions members ask during their first month or two with us. If you have a question, not included here, or want help getting started, simply ask the first staff member you see. We are all here to help you.
How do I use my personal training sessions every 6-8 weeks?
Your membership agreement provides you with a specific number of training sessions each month. Training sessions must be used within the month. Unused sessions do not carry over from month-to-month. We make every attempt to ensure you meet, but do not exceed your training sessions each month; however we also ask you assistance to ensure that you have enough sessions remaining on your agreement to see you through to the end of your membership.
How do I set-up appointments for my first few workouts?
At time of sign up, we will schedule your assessment and three personal training sessions. Your initial appointment will be with one of our personal trainers and they will help set-up your schedule with you, either with them or with another member of our team. Your personal trainer will set you up on your own program, tailoring the length, frequency and type of workout to your individual needs. To schedule future sessions, you can set them up with our front desk staff before you leave or you can give us a call. Appointments can also be scheduled on a recurring basis. If you are unable to keep a scheduled appointment, please call as soon as possible so we can reschedule both you and the personal trainer.
What do I do when I arrive for a training session?
Just say “hi!” Let one of our staff know that you are here – buy an ice-cold bottle of water from the fridge, fill your own bottle form our cooler or purchase one of our workout drinks; grab a towel and start your warm up. If you are going to be measured for changes in body fat – don’t start your cardio warm up until afterwards. Your personal trainer or nutrition professional will let you know when your measurements will be taken.
If you have any questions or concerns, this is also a great time to get those addressed.
What do I wear for my assessments/personal training appointments?
Appropriate gym attire is required for all appointments. For example: workout clothes and tennis/workout shoes.
How do I get a towel when I visit the gym?
Towels are available free of charge – they are on the reception desk, so just grab one when you come in. Be sure to say “hi” to anyone at the front desk! Again, if you have any questions or concerns about any part of your program this is another great time to ask.
How do I learn how to use the equipment?
Your workout appointments will include instruction on all of the equipment needed for your program at this stage. If you have a question about a piece of equipment, please ask any of the staff. Anyone will be happy to help you!
Are cell phones appropriate in a gym setting?
Please limit your cell phone use throughout gym and locker room areas to texting only.
What do I wear in the Infrared Sauna?
Gym attire is appropriate in the Infrared Sauna. You may also wrap yourself in a bath towel if you choose to be un-clothed. A towel is required to be placed between you and the surface at all times.